Satisfaction Guarantee

At Lounge Wagon, we stand behind the quality of our products and want you to be completely satisfied with your purchase. That's why we offer a straightforward Satisfaction Guarantee:

If for any reason you are not satisfied with your Lounge Wagon unit, you may return it within 14 days of receipt for a full refund, provided that the product has not been assembled or used.

Here's how it works:

Returns must be initiated within 14 days of receiving your Lounge Wagon.

The product must be in its original condition, including all parts, accessories, and packaging materials.

As the customer, you are responsible for covering the cost of return shipping.

To initiate a return, please click here or if you have any questions about our Satisfaction Guarantee, please contact our Customer Service team at leilani@loungewagon.com.

Your satisfaction is our priority at Lounge Wagon, and we are committed to ensuring your experience with us is exceptional.