Tracking Your Order or Shipping Issues

TRACKING YOUR ORDER

Your tracking number is available on the email we sent you when your order shipped. If you did not see it, please check your spam folder as one is set with every shipment.

See tracking at

Fedex:https://www.fedex.com/en-us/tracking.html

UPS:https://www.ups.com/track?loc=en_US&requester=ST/

USPS:https://tools.usps.com

HAVING AN ISSUE? 

  • If your shipment has not arrived, is in transit or shows it being delivered but you have not receive it, or is damaged in transit, please contact the Customer Service at Fedex, UPS or USPS. We do not have any additional information besides what is available on the tracking system

Please have your tracking number from your shipping confirmation email available. If you did not see this email, please check your spam folder as one is sent with every shipment.

Fedex Customer Service: 1-800-463-3339

UPS Customer Service: 1-800-742-5877

USPS Customer Service: 1-800-275-8777

  • If your shipment is lost or damaged and you purchased Route Shipping Insurance, you can file a claim at:   ROUTE: https://claims.route.com/
  • If your shipment is lost or damages and you did not purchase shipping insurance, please file a claim with Fedex, UPS or USPS and please send us the claim number and any additional facts to support@loungewagon.com
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